BEFORE
High fraud rate + 10% of orders canceled
Frequent fraud compelled O5 Group to cancel all suspicious orders — which amounted to a whopping 10% of sales. By canceling so many good orders simply because of uncertainty and fear, O5 Group was losing significant revenue.
AFTER
Less fraud + lower cancellation rate
O5 Group partnered with Evereye in 2016, and has been with us ever since. Thanks to Evereye’s 98.6% approval rate, O5 Group is now putting hundreds more good orders through — restoring tens of thousands of dollars of lost revenue each month.
“The order management goes so much faster.”
Previously we were reviewing every order that came through and canceling about 10% of our orders due to suspected fraud. Now it all goes through Evereye and the order management goes so much faster.
–Sam, Director of Ecommerce, O5 Group
